About SOFI
Our fraud management service, SOFI, has been providing fraud management tools since 1998.
SOFI (System of Online Fraud Intelligence) uses full list of modern
fraud prevention methods. This list includes:
- the customer verification services, such as 3D Secure, Two factor phone authentication, Google Maps lookup, etc,
- an automated process of screening and analyzing of a customer's profile using IP geolocation information, Device "fingerprinting", Order velocity monitoring, customer order history, etc,
- the positive and negative lists,
- a scoring model which can be tuned according to specific requirements of a company,
- the comprehensive list of means for manual review of the orders.
An effective automated screening process based on neural networks allows
to detect fraudulent activity in 20 ms. Merchant's transactions will be
analysed against data collected by the system for 17 years.
The majority of merchants want to improve order conversion. Our flexible
case management system and huge database of fraudulent transactions
enable merchants to increase their fraud pattern visibility and so
reduce the number of customer insults and boost sales.
Our review team has deep fraud management experience in ecommerce. They
can provide your business with 24/7 risk screening capability and to
help minimize your fraud losses while keeping your operations running efficiently.
Additionally we provide all means which allow merchants to track and
review orders.
Features
Boost Sales
SOFI applies a multitude of proven and proprietary technologies based on the speci c needs of each customer, minimizing fraud loss and the need for manual review of orders. With fraud under control, online businesses can focus on increasing revenue through higher conversion rates and other initiatives, such as adding new products or international expansion.
Combat online fraud
SOFI gives you the practical insights, analysis and tools to combat online fraud. Whether you have to identify, investigate and control fraud in all its guises, or assess risk and re ne your defenses against fraudulent activity, SOFI can help.
Develop a corporate fraud policy
Clear guidance from practitioners in the eld will help you develop a corporate fraud policy and response plan, and propagate an anti-fraud culture. For each transaction, the SOFI platform analyzes hundreds of relevant parameters and activities across the globe in real-time, providing the most accurate fraud protection available.
How it works
Approach
TRANSACTION SCREENING
A well-structured analysis is vital to fraud management, and is crucial to understanding how fraudsters bypass your security measures. Every transaction is put through a meticulous examination, which analyzes hundreds of variables and parameter combinations, in real time, to create a highly definitive assessment of fraud. This examination produces a risk score, which represents the likelihood of fraud. Based on this score and specific merchant rules, the system decides whether to approve/block the transaction, or forward it to a professional analyst for further review, all within approximately 20 milliseconds.
MANUAL REVIEW PROCESS
With a well-designed and efficient system, the need for manual review can be reduced substantially (to as low as 1% of all transactions), or even removed altogether, thereby decreasing staffing costs and task redundancy. The Antifraud Web Console provides an integrated environment with access to a comprehensive log of all transactions, relevant data, third party information, and risk assessment details, so you can judge transactions with speed and certainty.
HIGHT QUALITY SUPPORT
Our dedicated and professional support team adhere to a sophisticated protocol to help you maximize your business’s functionality. A variety of software applications and user interfaces provide you with access to high quality monitoring, and allow you to export data, thus facilitating constructive communication amongst your company’s departments.
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